Our Team
Our People - Your Peace of Mind™
A Critical Event Management Company
Global Management Team
Peter Martin – Executive Chairman
As the Executive Chairman of FocusPoint, Peter Martin leads a dynamic firm recognized as the Global Leader in the Critical Event Management industry.
With a career spanning 30 years, Peter’s journey has encompassed roles as an operator, company executive, business owner, and investor, reflecting a deep understanding and hands-on experience in this critical sector. This unique perspective has led Peter to be a frequent speaker at major conferences and a valued contributor to the global news media.
In addition to his professional achievements, Peter has served as an adjunct professor at a top Canadian College’s Advanced Security Management & Law Program, imparting knowledge and training to the next generation of security professionals.
Peter is also an active member of the business and security communities, serving on the board of the Young Presidents Organization (YPO) Ft Lauderdale and retains membership in the Overseas Security Advisory Council (OSAC), where he continues to contribute to the development and implementation of best practices in the protection of people and assets globally.
As the Executive Chairman of FocusPoint, Peter Martin leads a dynamic firm recognized as the Global Leader in the Critical Event Management industry.
With a career spanning 30 years, Peter’s journey has encompassed roles as an operator, company executive, business owner, and investor, reflecting a deep understanding and hands-on experience in this critical sector. This unique perspective has led Peter to be a frequent speaker at major conferences and a valued contributor to the global news media.
In addition to his professional achievements, Peter has served as an adjunct professor at a top Canadian College’s Advanced Security Management & Law Program, imparting knowledge and training to the next generation of security professionals.
Peter is also an active member of the business and security communities, serving on the board of the Young Presidents Organization (YPO) Ft Lauderdale and retains membership in the Overseas Security Advisory Council (OSAC), where he continues to contribute to the development and implementation of best practices in the protection of people and assets globally.
Greg Pearson – Chief Executive Officer
Greg Pearson is the Founder and CEO of FocusPoint International, a global leader in security and risk management solutions. With over 30 years of experience, Greg is a recognized authority in crisis management, risk mitigation, and business leadership, having successfully guided diverse teams operating across 120+ countries. His expertise spans both the public and private sectors, including time as a non-commissioned officer in the U.S. Army as a member of the special operations community, a law enforcement officer for the State of California, and an executive known for driving growth through strategic mergers, acquisitions, and organic expansion. A dynamic leader with a passion for scaling businesses and driving market disruption, Greg is the visionary behind FocusPoint’s flagship products, CAP Tripside Assistance (CAP) and the Overwatch x Rescue (O&R) Plan. These innovative solutions provide comprehensive incident management and emergency response for mobility, travel, and emergency response, addressing critical threats such as kidnap for ransom, extortion, political instability, and travel safety.
Greg’s academic foundation in crisis management and strategic leadership was cultivated at Georgetown University’s McDonough School of Business. He is a sought-after speaker and thought leader, contributing regularly to industry discussions on topics including travel risk, crisis response, and security challenges in emerging markets. He is an active member of numerous trade organizations and is affiliated with the Overseas Security Advisory Council (OSAC). Under Greg's leadership, FocusPoint International continues to set new standards in the global risk management industry, delivering cutting-edge solutions that protect people and assets in the most challenging environments.
Greg Pearson is the Founder and CEO of FocusPoint International, a global leader in security and risk management solutions. With over 30 years of experience, Greg is a recognized authority in crisis management, risk mitigation, and business leadership, having successfully guided diverse teams operating across 120+ countries. His expertise spans both the public and private sectors, including time as a non-commissioned officer in the U.S. Army as a member of the special operations community, a law enforcement officer for the State of California, and an executive known for driving growth through strategic mergers, acquisitions, and organic expansion. A dynamic leader with a passion for scaling businesses and driving market disruption, Greg is the visionary behind FocusPoint’s flagship products, CAP Tripside Assistance (CAP) and the Overwatch x Rescue (O&R) Plan. These innovative solutions provide comprehensive incident management and emergency response for mobility, travel, and emergency response, addressing critical threats such as kidnap for ransom, extortion, political instability, and travel safety.
Greg’s academic foundation in crisis management and strategic leadership was cultivated at Georgetown University’s McDonough School of Business. He is a sought-after speaker and thought leader, contributing regularly to industry discussions on topics including travel risk, crisis response, and security challenges in emerging markets. He is an active member of numerous trade organizations and is affiliated with the Overseas Security Advisory Council (OSAC). Under Greg's leadership, FocusPoint International continues to set new standards in the global risk management industry, delivering cutting-edge solutions that protect people and assets in the most challenging environments.
James Scally – Chief Financial Officer
James Scally is the Chief Financial Officer of FocusPoint International. James brings more than 25 years of experience in accounting, financial analysis, and financial planning. In his role, he is responsible for developing and overseeing financial accounting and treasury policy, and for managing all the financial affairs of the corporation.
After obtaining his Certified Public Accountant, CPA license, Mr. Scally practiced in public accounting and internal audits prior to moving to the operational side of the business. He earned his Bachelor of Business Administration degree with a concentration in accounting from Kent State University. He also received his Executive MBA from Baldwin Wallace College, where he studied in the areas of executive management, problem-solving, effective communication, finance operations, group dynamics, team leadership, human resources management, organizational structure and behavior, and international awareness. James is a member of the American Institute of Certified Public Accountants (AICPA) and the Ohio Society of Certified Public Accountants (OSCPA).
James Scally is the Chief Financial Officer of FocusPoint International. James brings more than 25 years of experience in accounting, financial analysis, and financial planning. In his role, he is responsible for developing and overseeing financial accounting and treasury policy, and for managing all the financial affairs of the corporation.
After obtaining his Certified Public Accountant, CPA license, Mr. Scally practiced in public accounting and internal audits prior to moving to the operational side of the business. He earned his Bachelor of Business Administration degree with a concentration in accounting from Kent State University. He also received his Executive MBA from Baldwin Wallace College, where he studied in the areas of executive management, problem-solving, effective communication, finance operations, group dynamics, team leadership, human resources management, organizational structure and behavior, and international awareness. James is a member of the American Institute of Certified Public Accountants (AICPA) and the Ohio Society of Certified Public Accountants (OSCPA).
Peter Martin – Executive Chairman
As the Executive Chairman of FocusPoint, Peter Martin leads a dynamic firm recognized as the Global Leader in the Critical Event Management industry.
With a career spanning 30 years, Peter’s journey has encompassed roles as an operator, company executive, business owner, and investor, reflecting a deep understanding and hands-on experience in this critical sector. This unique perspective has led Peter to be a frequent speaker at major conferences and a valued contributor to the global news media.
In addition to his professional achievements, Peter has served as an adjunct professor at a top Canadian College’s Advanced Security Management & Law Program, imparting knowledge and training to the next generation of security professionals.
Peter is also an active member of the business and security communities, serving on the board of the Young Presidents Organization (YPO) Ft Lauderdale and retains membership in the Overseas Security Advisory Council (OSAC), where he continues to contribute to the development and implementation of best practices in the protection of people and assets globally.
As the Executive Chairman of FocusPoint, Peter Martin leads a dynamic firm recognized as the Global Leader in the Critical Event Management industry.
With a career spanning 30 years, Peter’s journey has encompassed roles as an operator, company executive, business owner, and investor, reflecting a deep understanding and hands-on experience in this critical sector. This unique perspective has led Peter to be a frequent speaker at major conferences and a valued contributor to the global news media.
In addition to his professional achievements, Peter has served as an adjunct professor at a top Canadian College’s Advanced Security Management & Law Program, imparting knowledge and training to the next generation of security professionals.
Peter is also an active member of the business and security communities, serving on the board of the Young Presidents Organization (YPO) Ft Lauderdale and retains membership in the Overseas Security Advisory Council (OSAC), where he continues to contribute to the development and implementation of best practices in the protection of people and assets globally.
Greg Pearson – Chief Executive Officer
Greg Pearson is the Founder and CEO of FocusPoint International, a global leader in security and risk management solutions. With over 30 years of experience, Greg is a recognized authority in crisis management, risk mitigation, and business leadership, having successfully guided diverse teams operating across 120+ countries. His expertise spans both the public and private sectors, including time as a non-commissioned officer in the U.S. Army as a member of the special operations community, a law enforcement officer for the State of California, and an executive known for driving growth through strategic mergers, acquisitions, and organic expansion. A dynamic leader with a passion for scaling businesses and driving market disruption, Greg is the visionary behind FocusPoint’s flagship products, CAP Tripside Assistance (CAP) and the Overwatch x Rescue (O&R) Plan. These innovative solutions provide comprehensive incident management and emergency response for mobility, travel, and emergency response, addressing critical threats such as kidnap for ransom, extortion, political instability, and travel safety.
Greg’s academic foundation in crisis management and strategic leadership was cultivated at Georgetown University’s McDonough School of Business. He is a sought-after speaker and thought leader, contributing regularly to industry discussions on topics including travel risk, crisis response, and security challenges in emerging markets. He is an active member of numerous trade organizations and is affiliated with the Overseas Security Advisory Council (OSAC). Under Greg's leadership, FocusPoint International continues to set new standards in the global risk management industry, delivering cutting-edge solutions that protect people and assets in the most challenging environments.
Greg Pearson is the Founder and CEO of FocusPoint International, a global leader in security and risk management solutions. With over 30 years of experience, Greg is a recognized authority in crisis management, risk mitigation, and business leadership, having successfully guided diverse teams operating across 120+ countries. His expertise spans both the public and private sectors, including time as a non-commissioned officer in the U.S. Army as a member of the special operations community, a law enforcement officer for the State of California, and an executive known for driving growth through strategic mergers, acquisitions, and organic expansion. A dynamic leader with a passion for scaling businesses and driving market disruption, Greg is the visionary behind FocusPoint’s flagship products, CAP Tripside Assistance (CAP) and the Overwatch x Rescue (O&R) Plan. These innovative solutions provide comprehensive incident management and emergency response for mobility, travel, and emergency response, addressing critical threats such as kidnap for ransom, extortion, political instability, and travel safety.
Greg’s academic foundation in crisis management and strategic leadership was cultivated at Georgetown University’s McDonough School of Business. He is a sought-after speaker and thought leader, contributing regularly to industry discussions on topics including travel risk, crisis response, and security challenges in emerging markets. He is an active member of numerous trade organizations and is affiliated with the Overseas Security Advisory Council (OSAC). Under Greg's leadership, FocusPoint International continues to set new standards in the global risk management industry, delivering cutting-edge solutions that protect people and assets in the most challenging environments.
James Scally – Chief Financial Officer
James Scally is the Chief Financial Officer of FocusPoint International. James brings more than 25 years of experience in accounting, financial analysis, and financial planning. In his role, he is responsible for developing and overseeing financial accounting and treasury policy, and for managing all the financial affairs of the corporation.
After obtaining his Certified Public Accountant, CPA license, Mr. Scally practiced in public accounting and internal audits prior to moving to the operational side of the business. He earned his Bachelor of Business Administration degree with a concentration in accounting from Kent State University. He also received his Executive MBA from Baldwin Wallace College, where he studied in the areas of executive management, problem-solving, effective communication, finance operations, group dynamics, team leadership, human resources management, organizational structure and behavior, and international awareness. James is a member of the American Institute of Certified Public Accountants (AICPA) and the Ohio Society of Certified Public Accountants (OSCPA).
James Scally is the Chief Financial Officer of FocusPoint International. James brings more than 25 years of experience in accounting, financial analysis, and financial planning. In his role, he is responsible for developing and overseeing financial accounting and treasury policy, and for managing all the financial affairs of the corporation.
After obtaining his Certified Public Accountant, CPA license, Mr. Scally practiced in public accounting and internal audits prior to moving to the operational side of the business. He earned his Bachelor of Business Administration degree with a concentration in accounting from Kent State University. He also received his Executive MBA from Baldwin Wallace College, where he studied in the areas of executive management, problem-solving, effective communication, finance operations, group dynamics, team leadership, human resources management, organizational structure and behavior, and international awareness. James is a member of the American Institute of Certified Public Accountants (AICPA) and the Ohio Society of Certified Public Accountants (OSCPA).
Dr. Michael Odinet – Chief Medical Officer
Dr.Michael Odinet is the Chief Medical Officer for FocusPoint International. Dr. Odinet was born and raised in Arabi La. He attended Louisiana State University where he was a member of the football team and graduated with a BS in Microbiology. Dr. Odinet then attended medical school at LSUHSC in New Orleans, graduating in 2002. Michael completed four years of Emergency Medicine residency training at Charity Hospital in New Orleans, where he served as chief resident in his last year. During that time, Dr. Odinet coordinated all resident duties and schedules during hurricane Katrina and spent 6 days in the hospital caring for patients with minimal resources and no power. After the evacuation, he led efforts to perform search and rescue for trapped citizens in their homes. Coordinating with the military, he then set up mobile medical units throughout the city to care for patients 24 hours a day until rescue efforts were completed. Dr. Odinet eventually established a temporary hospital, while revisions could be made to the LSU interim hospital that is being used today.
After completion of his training, Dr. Odinet was offered a full-time academic faculty position at LSU. He accepted this while also pursuing medicine for a private practice, which brought him to Lafayette in 2006. Dr. Odinet has served on the Medical Executive Committee for the last 3 years at Our Lady of Lourdes hospital.
Dr.Michael Odinet is the Chief Medical Officer for FocusPoint International. Dr. Odinet was born and raised in Arabi La. He attended Louisiana State University where he was a member of the football team and graduated with a BS in Microbiology. Dr. Odinet then attended medical school at LSUHSC in New Orleans, graduating in 2002. Michael completed four years of Emergency Medicine residency training at Charity Hospital in New Orleans, where he served as chief resident in his last year. During that time, Dr. Odinet coordinated all resident duties and schedules during hurricane Katrina and spent 6 days in the hospital caring for patients with minimal resources and no power. After the evacuation, he led efforts to perform search and rescue for trapped citizens in their homes. Coordinating with the military, he then set up mobile medical units throughout the city to care for patients 24 hours a day until rescue efforts were completed. Dr. Odinet eventually established a temporary hospital, while revisions could be made to the LSU interim hospital that is being used today.
After completion of his training, Dr. Odinet was offered a full-time academic faculty position at LSU. He accepted this while also pursuing medicine for a private practice, which brought him to Lafayette in 2006. Dr. Odinet has served on the Medical Executive Committee for the last 3 years at Our Lady of Lourdes hospital.
Edward Zukowski – Vice President of Human Resources
Mr. Ed Zukowski is the Vice President of Human Resources for FocusPoint International. Ed brings over 25 years of human resources, training, and employee development experience to his role at FocusPoint. Prior to joining the FocusPoint International team, Ed held the top HR role for a Cleveland based corporation for over six years with earlier career roles in operations, training, and management. Core competencies include experience in conflict resolution, employee counseling, workplace safety, accident investigation and documentation, benefits administration, government compliance, corporate-level recruiting, policy and procedure creation & adherence, culture, and employee engagement.
Mr. Zukowski is a member of The Society for Human Resources Management (SHRM) and served for three consecutive years on the business advisory committee for United Cerebral Palsy of Greater Cleveland. He holds a Bachelor of Science degree in business management with a human resources option from Penn State University and completed management continuing education classes at Cornell University.
Mr. Ed Zukowski is the Vice President of Human Resources for FocusPoint International. Ed brings over 25 years of human resources, training, and employee development experience to his role at FocusPoint. Prior to joining the FocusPoint International team, Ed held the top HR role for a Cleveland based corporation for over six years with earlier career roles in operations, training, and management. Core competencies include experience in conflict resolution, employee counseling, workplace safety, accident investigation and documentation, benefits administration, government compliance, corporate-level recruiting, policy and procedure creation & adherence, culture, and employee engagement.
Mr. Zukowski is a member of The Society for Human Resources Management (SHRM) and served for three consecutive years on the business advisory committee for United Cerebral Palsy of Greater Cleveland. He holds a Bachelor of Science degree in business management with a human resources option from Penn State University and completed management continuing education classes at Cornell University.
Manny Fernandez – Vice President, Global Operations
Mr. Manny Fernandez is the Vice President of Global Operations at FocusPoint International. As VP of Global Ops, Manny is responsible for the execution of medical, security, travel risk intelligence and crisis response operations. Mr. Fernandez has over 28 years of law enforcement experience, including a 21-year career as a Special Agent with the United States Secret Service (USSS). Manny is an engaging executive leader, possessing a winning blend of subject matter expertise, skill in risk mitigation strategies, and practical experience in mission-critical environments.
As part of the USSS, Manny was charged with conducting criminal investigations and protecting the nation’s leaders, their families, and visiting heads of state. Manny has a proven history of delivering results on investigations, physical security, and executive protection for subjects that have included the President of the United States. Over the course of his career in the USSS, Manny has had several assignments to include 6 years in the Dignitary and Presidential Protective Divisions, Assistant Special Agent in Charge (ASAC) with the Protective Intelligence Division and an Assistant Attaché assignment in Paris, France.
Mr. Fernandez has trained numerous domestic and foreign law enforcement agencies on investigative and protection techniques. He is an accomplished professional providing vulnerability and threat assessments for sites of all sizes in advance of the President’s visit, from small town hall venues to large capacity stadiums.
Manny is a United States Army Gulf War veteran, where he served with distinction as an Air Traffic Controller. Manny holds a bachelor’s degree in Criminal Justice from Columbia College and is fully bi-lingual in English and Spanish.
Mr. Manny Fernandez is the Vice President of Global Operations at FocusPoint International. As VP of Global Ops, Manny is responsible for the execution of medical, security, travel risk intelligence and crisis response operations. Mr. Fernandez has over 28 years of law enforcement experience, including a 21-year career as a Special Agent with the United States Secret Service (USSS). Manny is an engaging executive leader, possessing a winning blend of subject matter expertise, skill in risk mitigation strategies, and practical experience in mission-critical environments.
As part of the USSS, Manny was charged with conducting criminal investigations and protecting the nation’s leaders, their families, and visiting heads of state. Manny has a proven history of delivering results on investigations, physical security, and executive protection for subjects that have included the President of the United States. Over the course of his career in the USSS, Manny has had several assignments to include 6 years in the Dignitary and Presidential Protective Divisions, Assistant Special Agent in Charge (ASAC) with the Protective Intelligence Division and an Assistant Attaché assignment in Paris, France.
Mr. Fernandez has trained numerous domestic and foreign law enforcement agencies on investigative and protection techniques. He is an accomplished professional providing vulnerability and threat assessments for sites of all sizes in advance of the President’s visit, from small town hall venues to large capacity stadiums.
Manny is a United States Army Gulf War veteran, where he served with distinction as an Air Traffic Controller. Manny holds a bachelor’s degree in Criminal Justice from Columbia College and is fully bi-lingual in English and Spanish.
Dr. Michael Odinet – Chief Medical Officer
Dr.Michael Odinet is the Chief Medical Officer for FocusPoint International. Dr. Odinet was born and raised in Arabi La. He attended Louisiana State University where he was a member of the football team and graduated with a BS in Microbiology. Dr. Odinet then attended medical school at LSUHSC in New Orleans, graduating in 2002. Michael completed four years of Emergency Medicine residency training at Charity Hospital in New Orleans, where he served as chief resident in his last year. During that time, Dr. Odinet coordinated all resident duties and schedules during hurricane Katrina and spent 6 days in the hospital caring for patients with minimal resources and no power. After the evacuation, he led efforts to perform search and rescue for trapped citizens in their homes. Coordinating with the military, he then set up mobile medical units throughout the city to care for patients 24 hours a day until rescue efforts were completed. Dr. Odinet eventually established a temporary hospital, while revisions could be made to the LSU interim hospital that is being used today.
After completion of his training, Dr. Odinet was offered a full-time academic faculty position at LSU. He accepted this while also pursuing medicine for a private practice, which brought him to Lafayette in 2006. Dr. Odinet has served on the Medical Executive Committee for the last 3 years at Our Lady of Lourdes hospital.
Dr.Michael Odinet is the Chief Medical Officer for FocusPoint International. Dr. Odinet was born and raised in Arabi La. He attended Louisiana State University where he was a member of the football team and graduated with a BS in Microbiology. Dr. Odinet then attended medical school at LSUHSC in New Orleans, graduating in 2002. Michael completed four years of Emergency Medicine residency training at Charity Hospital in New Orleans, where he served as chief resident in his last year. During that time, Dr. Odinet coordinated all resident duties and schedules during hurricane Katrina and spent 6 days in the hospital caring for patients with minimal resources and no power. After the evacuation, he led efforts to perform search and rescue for trapped citizens in their homes. Coordinating with the military, he then set up mobile medical units throughout the city to care for patients 24 hours a day until rescue efforts were completed. Dr. Odinet eventually established a temporary hospital, while revisions could be made to the LSU interim hospital that is being used today.
After completion of his training, Dr. Odinet was offered a full-time academic faculty position at LSU. He accepted this while also pursuing medicine for a private practice, which brought him to Lafayette in 2006. Dr. Odinet has served on the Medical Executive Committee for the last 3 years at Our Lady of Lourdes hospital.
Edward Zukowski – Vice President of Human Resources
Mr. Ed Zukowski is the Vice President of Human Resources for FocusPoint International. Ed brings over 25 years of human resources, training, and employee development experience to his role at FocusPoint. Prior to joining the FocusPoint International team, Ed held the top HR role for a Cleveland based corporation for over six years with earlier career roles in operations, training, and management. Core competencies include experience in conflict resolution, employee counseling, workplace safety, accident investigation and documentation, benefits administration, government compliance, corporate-level recruiting, policy and procedure creation & adherence, culture, and employee engagement.
Mr. Zukowski is a member of The Society for Human Resources Management (SHRM) and served for three consecutive years on the business advisory committee for United Cerebral Palsy of Greater Cleveland. He holds a Bachelor of Science degree in business management with a human resources option from Penn State University and completed management continuing education classes at Cornell University.
Mr. Ed Zukowski is the Vice President of Human Resources for FocusPoint International. Ed brings over 25 years of human resources, training, and employee development experience to his role at FocusPoint. Prior to joining the FocusPoint International team, Ed held the top HR role for a Cleveland based corporation for over six years with earlier career roles in operations, training, and management. Core competencies include experience in conflict resolution, employee counseling, workplace safety, accident investigation and documentation, benefits administration, government compliance, corporate-level recruiting, policy and procedure creation & adherence, culture, and employee engagement.
Mr. Zukowski is a member of The Society for Human Resources Management (SHRM) and served for three consecutive years on the business advisory committee for United Cerebral Palsy of Greater Cleveland. He holds a Bachelor of Science degree in business management with a human resources option from Penn State University and completed management continuing education classes at Cornell University.
Manny Fernandez – Vice President, Global Operations
Mr. Manny Fernandez is the Vice President of Global Operations at FocusPoint International. As VP of Global Ops, Manny is responsible for the execution of medical, security, travel risk intelligence and crisis response operations. Mr. Fernandez has over 28 years of law enforcement experience, including a 21-year career as a Special Agent with the United States Secret Service (USSS). Manny is an engaging executive leader, possessing a winning blend of subject matter expertise, skill in risk mitigation strategies, and practical experience in mission-critical environments.
As part of the USSS, Manny was charged with conducting criminal investigations and protecting the nation’s leaders, their families, and visiting heads of state. Manny has a proven history of delivering results on investigations, physical security, and executive protection for subjects that have included the President of the United States. Over the course of his career in the USSS, Manny has had several assignments to include 6 years in the Dignitary and Presidential Protective Divisions, Assistant Special Agent in Charge (ASAC) with the Protective Intelligence Division and an Assistant Attaché assignment in Paris, France.
Mr. Fernandez has trained numerous domestic and foreign law enforcement agencies on investigative and protection techniques. He is an accomplished professional providing vulnerability and threat assessments for sites of all sizes in advance of the President’s visit, from small town hall venues to large capacity stadiums.
Manny is a United States Army Gulf War veteran, where he served with distinction as an Air Traffic Controller. Manny holds a bachelor’s degree in Criminal Justice from Columbia College and is fully bi-lingual in English and Spanish.
Mr. Manny Fernandez is the Vice President of Global Operations at FocusPoint International. As VP of Global Ops, Manny is responsible for the execution of medical, security, travel risk intelligence and crisis response operations. Mr. Fernandez has over 28 years of law enforcement experience, including a 21-year career as a Special Agent with the United States Secret Service (USSS). Manny is an engaging executive leader, possessing a winning blend of subject matter expertise, skill in risk mitigation strategies, and practical experience in mission-critical environments.
As part of the USSS, Manny was charged with conducting criminal investigations and protecting the nation’s leaders, their families, and visiting heads of state. Manny has a proven history of delivering results on investigations, physical security, and executive protection for subjects that have included the President of the United States. Over the course of his career in the USSS, Manny has had several assignments to include 6 years in the Dignitary and Presidential Protective Divisions, Assistant Special Agent in Charge (ASAC) with the Protective Intelligence Division and an Assistant Attaché assignment in Paris, France.
Mr. Fernandez has trained numerous domestic and foreign law enforcement agencies on investigative and protection techniques. He is an accomplished professional providing vulnerability and threat assessments for sites of all sizes in advance of the President’s visit, from small town hall venues to large capacity stadiums.
Manny is a United States Army Gulf War veteran, where he served with distinction as an Air Traffic Controller. Manny holds a bachelor’s degree in Criminal Justice from Columbia College and is fully bi-lingual in English and Spanish.
Chris Palmieri – Vice President, Strategic Development
Mr. Christopher Palmieri is a seasoned executive with over a decade of experience in the global security and crisis response industry. As Vice President of Strategic Development at FocusPoint International, he oversees enterprise and channel sales, strategic development, client implementation, and account management. His expertise lies in designing and implementing tailored travel risk and crisis management programs for corporations, educational institutions, tour operators, and channel partners.
Before transitioning into the travel risk and crisis management sector, Chris held executive management roles for more than 15 years. He served in leadership capacities ranging from Director to Chief Sales Officer at prominent organizations, including Wells Fargo, Option One (a former division of H&R Block), Monster Worldwide, Global Rescue, and AlphaGen Systems.
A lifelong New England resident, Chris grew up in Rhode Island and currently resides in Massachusetts. He graduated Summa Cum Laude from Salve Regina University with a bachelor's degree in Finance and honorably served in the United States Naval Reserves.
Mr. Christopher Palmieri is a seasoned executive with over a decade of experience in the global security and crisis response industry. As Vice President of Strategic Development at FocusPoint International, he oversees enterprise and channel sales, strategic development, client implementation, and account management. His expertise lies in designing and implementing tailored travel risk and crisis management programs for corporations, educational institutions, tour operators, and channel partners.
Before transitioning into the travel risk and crisis management sector, Chris held executive management roles for more than 15 years. He served in leadership capacities ranging from Director to Chief Sales Officer at prominent organizations, including Wells Fargo, Option One (a former division of H&R Block), Monster Worldwide, Global Rescue, and AlphaGen Systems.
A lifelong New England resident, Chris grew up in Rhode Island and currently resides in Massachusetts. He graduated Summa Cum Laude from Salve Regina University with a bachelor's degree in Finance and honorably served in the United States Naval Reserves.
Bryan Morgan – Partnership Sales Manager
Mr. Bryan Morgan is a technical sales executive with 29 years of success driving revenue growth, expanding territories, and building long-term customer relationships. As the Sales Partnership Manager for the Overwatch x Rescue service at FocusPoint, he is responsible for building revenue-driving partnerships across satellite, telecom, adventure & expedition travel, outdoor membership organizations and outdoor lifestyle brands. He designs creative partner programs from bundles and affiliate models to corporate packages and member benefits.
He has worked in the Broadcast Media, Mobile Command, Satcom and Telecommunications markets serving both commercial and government customers. His past experience includes selling complex technical solutions including IP-video transmission encoders and media cloud production solutions to television broadcasters, mobile command and broadcast vehicles for TV News, Police, Fire and Emergency management customers and RF-over-Fiber and high-power uplink systems for satellite teleport ground station and military applications.
Originally from Chicago, Bryan currently resides in central Florida. He earned his Marketing degree at Northern Illinois University and studied International Business abroad in Salzburg, Austria. He is an avid RV and motorcycle enthusiast.
Mr. Bryan Morgan is a technical sales executive with 29 years of success driving revenue growth, expanding territories, and building long-term customer relationships. As the Sales Partnership Manager for the Overwatch x Rescue service at FocusPoint, he is responsible for building revenue-driving partnerships across satellite, telecom, adventure & expedition travel, outdoor membership organizations and outdoor lifestyle brands. He designs creative partner programs from bundles and affiliate models to corporate packages and member benefits.
He has worked in the Broadcast Media, Mobile Command, Satcom and Telecommunications markets serving both commercial and government customers. His past experience includes selling complex technical solutions including IP-video transmission encoders and media cloud production solutions to television broadcasters, mobile command and broadcast vehicles for TV News, Police, Fire and Emergency management customers and RF-over-Fiber and high-power uplink systems for satellite teleport ground station and military applications.
Originally from Chicago, Bryan currently resides in central Florida. He earned his Marketing degree at Northern Illinois University and studied International Business abroad in Salzburg, Austria. He is an avid RV and motorcycle enthusiast.
Jason Goretzki – Senior Systems Administrator
Jason is a technology professional with 30 years of hands-on experience working with Linux and Unix systems. His background spans a wide range of environments, technologies, and platforms from traditional Unix systems and Linux servers to modern cloud applications.
Jason enjoys solving difficult technical problems, automation repetitive tasks, digging into details when something isn't working, and finding practical solutions that stand up in the real world. After three decades in technology, he is still curious about how things work and still enjoys getting his hands dirty at the command line.
Jason is a technology professional with 30 years of hands-on experience working with Linux and Unix systems. His background spans a wide range of environments, technologies, and platforms from traditional Unix systems and Linux servers to modern cloud applications.
Jason enjoys solving difficult technical problems, automation repetitive tasks, digging into details when something isn't working, and finding practical solutions that stand up in the real world. After three decades in technology, he is still curious about how things work and still enjoys getting his hands dirty at the command line.
Chris Palmieri – Vice President, Strategic Development
Mr. Christopher Palmieri is a seasoned executive with over a decade of experience in the global security and crisis response industry. As Vice President of Strategic Development at FocusPoint International, he oversees enterprise and channel sales, strategic development, client implementation, and account management. His expertise lies in designing and implementing tailored travel risk and crisis management programs for corporations, educational institutions, tour operators, and channel partners.
Before transitioning into the travel risk and crisis management sector, Chris held executive management roles for more than 15 years. He served in leadership capacities ranging from Director to Chief Sales Officer at prominent organizations, including Wells Fargo, Option One (a former division of H&R Block), Monster Worldwide, Global Rescue, and AlphaGen Systems.
A lifelong New England resident, Chris grew up in Rhode Island and currently resides in Massachusetts. He graduated Summa Cum Laude from Salve Regina University with a bachelor's degree in Finance and honorably served in the United States Naval Reserves.
Mr. Christopher Palmieri is a seasoned executive with over a decade of experience in the global security and crisis response industry. As Vice President of Strategic Development at FocusPoint International, he oversees enterprise and channel sales, strategic development, client implementation, and account management. His expertise lies in designing and implementing tailored travel risk and crisis management programs for corporations, educational institutions, tour operators, and channel partners.
Before transitioning into the travel risk and crisis management sector, Chris held executive management roles for more than 15 years. He served in leadership capacities ranging from Director to Chief Sales Officer at prominent organizations, including Wells Fargo, Option One (a former division of H&R Block), Monster Worldwide, Global Rescue, and AlphaGen Systems.
A lifelong New England resident, Chris grew up in Rhode Island and currently resides in Massachusetts. He graduated Summa Cum Laude from Salve Regina University with a bachelor's degree in Finance and honorably served in the United States Naval Reserves.
Bryan Morgan – Partnership Sales Manager
Mr. Bryan Morgan is a technical sales executive with 29 years of success driving revenue growth, expanding territories, and building long-term customer relationships. As the Sales Partnership Manager for the Overwatch x Rescue service at FocusPoint, he is responsible for building revenue-driving partnerships across satellite, telecom, adventure & expedition travel, outdoor membership organizations and outdoor lifestyle brands. He designs creative partner programs from bundles and affiliate models to corporate packages and member benefits.
He has worked in the Broadcast Media, Mobile Command, Satcom and Telecommunications markets serving both commercial and government customers. His past experience includes selling complex technical solutions including IP-video transmission encoders and media cloud production solutions to television broadcasters, mobile command and broadcast vehicles for TV News, Police, Fire and Emergency management customers and RF-over-Fiber and high-power uplink systems for satellite teleport ground station and military applications.
Originally from Chicago, Bryan currently resides in central Florida. He earned his Marketing degree at Northern Illinois University and studied International Business abroad in Salzburg, Austria. He is an avid RV and motorcycle enthusiast.
Mr. Bryan Morgan is a technical sales executive with 29 years of success driving revenue growth, expanding territories, and building long-term customer relationships. As the Sales Partnership Manager for the Overwatch x Rescue service at FocusPoint, he is responsible for building revenue-driving partnerships across satellite, telecom, adventure & expedition travel, outdoor membership organizations and outdoor lifestyle brands. He designs creative partner programs from bundles and affiliate models to corporate packages and member benefits.
He has worked in the Broadcast Media, Mobile Command, Satcom and Telecommunications markets serving both commercial and government customers. His past experience includes selling complex technical solutions including IP-video transmission encoders and media cloud production solutions to television broadcasters, mobile command and broadcast vehicles for TV News, Police, Fire and Emergency management customers and RF-over-Fiber and high-power uplink systems for satellite teleport ground station and military applications.
Originally from Chicago, Bryan currently resides in central Florida. He earned his Marketing degree at Northern Illinois University and studied International Business abroad in Salzburg, Austria. He is an avid RV and motorcycle enthusiast.
Jason Goretzki – Senior Systems Administrator
Jason is a technology professional with 30 years of hands-on experience working with Linux and Unix systems. His background spans a wide range of environments, technologies, and platforms from traditional Unix systems and Linux servers to modern cloud applications.
Jason enjoys solving difficult technical problems, automation repetitive tasks, digging into details when something isn't working, and finding practical solutions that stand up in the real world. After three decades in technology, he is still curious about how things work and still enjoys getting his hands dirty at the command line.
Jason is a technology professional with 30 years of hands-on experience working with Linux and Unix systems. His background spans a wide range of environments, technologies, and platforms from traditional Unix systems and Linux servers to modern cloud applications.
Jason enjoys solving difficult technical problems, automation repetitive tasks, digging into details when something isn't working, and finding practical solutions that stand up in the real world. After three decades in technology, he is still curious about how things work and still enjoys getting his hands dirty at the command line.
Hector Roman – Director of Global Response
Mr. Roman oversees the execution of global response operations, including high-risk evacuations, tactical rescue coordination, and crisis management support across complex environments. With over two decades of combined military and civilian experience, he has led operations in Africa, Latin America, and the Middle East, supporting elite U.S. military units and multinational partners.
As a former Senior Enlisted Leader within U.S. Naval Special Operations and Special Operations Command South, Mr. Roman has directed mission planning, threat assessments, and international site evaluations in support of global security and emergency operations. He has also coordinated fixed-wing evacuations as a flight medic, supervised municipal emergency services, and trained allied forces in combat rescue and tactical operations.
Mr. Roman holds degrees in Emergency Medical Services, Fire Science Technology, and Nursing, and is completing his Bachelor of Science in Nursing. He is bilingual in English and Spanish, maintains an active Secret Security Clearance, and brings deep regional expertise in operational environments across multiple continents.
Mr. Roman oversees the execution of global response operations, including high-risk evacuations, tactical rescue coordination, and crisis management support across complex environments. With over two decades of combined military and civilian experience, he has led operations in Africa, Latin America, and the Middle East, supporting elite U.S. military units and multinational partners.
As a former Senior Enlisted Leader within U.S. Naval Special Operations and Special Operations Command South, Mr. Roman has directed mission planning, threat assessments, and international site evaluations in support of global security and emergency operations. He has also coordinated fixed-wing evacuations as a flight medic, supervised municipal emergency services, and trained allied forces in combat rescue and tactical operations.
Mr. Roman holds degrees in Emergency Medical Services, Fire Science Technology, and Nursing, and is completing his Bachelor of Science in Nursing. He is bilingual in English and Spanish, maintains an active Secret Security Clearance, and brings deep regional expertise in operational environments across multiple continents.
Stephanie Kluver – Operations Director - Sunrise, FL
Stephanie Kluver is the Director of Operations in Sunrise, Florida. In close consultation with FocusPoint’s Chief Medical Officer, she is responsible for the execution of all medical intake, triage, case management, and transports globally. Stephanie is well versed in all aspects of air medical transportation, with over 25 years of combined experience in emergency medical services and fixed-wing critical care air ambulance transports.
Stephanie is a native Floridian that began her Emergency Medical Services career in 1993 as an Emergency Medical Technician (EMT) and progressed to a certified Paramedic. She served as a Field Training Officer for new EMTs and paramedics and, in 2004, was awarded Paramedic of the Year for Outstanding Service to the Community.
Ms. Kluver spent a considerable amount of time in the air ambulance sector as a Senior Flight Paramedic for a world-renowned fixed-wing company providing global critical care. In her role as a Senior Flight Paramedic, Stephanie provided education to paramedics, critical care paramedics, registered nurses, respiratory therapists, and doctors in critical care transport. Before joining the FocusPoint team, Ms. Kluver was the Transport Manager for a membership-based company that provided air ambulance evacuation, commercial medical escorts, and repatriation benefits. Stephanie received her Associate Degree in Nursing and is fully bilingual in English and Spanish.
Stephanie Kluver is the Director of Operations in Sunrise, Florida. In close consultation with FocusPoint’s Chief Medical Officer, she is responsible for the execution of all medical intake, triage, case management, and transports globally. Stephanie is well versed in all aspects of air medical transportation, with over 25 years of combined experience in emergency medical services and fixed-wing critical care air ambulance transports.
Stephanie is a native Floridian that began her Emergency Medical Services career in 1993 as an Emergency Medical Technician (EMT) and progressed to a certified Paramedic. She served as a Field Training Officer for new EMTs and paramedics and, in 2004, was awarded Paramedic of the Year for Outstanding Service to the Community.
Ms. Kluver spent a considerable amount of time in the air ambulance sector as a Senior Flight Paramedic for a world-renowned fixed-wing company providing global critical care. In her role as a Senior Flight Paramedic, Stephanie provided education to paramedics, critical care paramedics, registered nurses, respiratory therapists, and doctors in critical care transport. Before joining the FocusPoint team, Ms. Kluver was the Transport Manager for a membership-based company that provided air ambulance evacuation, commercial medical escorts, and repatriation benefits. Stephanie received her Associate Degree in Nursing and is fully bilingual in English and Spanish.
Sarah Spolander – Operations Director - Cape Town, SA
Sarah Spolander is the Director of Operations in Cape Town, South Africa. She has 18 years of proven experience in the crisis management and assistance industry with a 13-year focus on building an operations center and leading multidisciplinary teams, including intelligence analysts, security, customer services, and IT.
Ms. Spolander’s core competencies include building highly motivated and resilient teams to service clients requiring intelligence, crisis management, travel management, and security assistance. She successfully implemented the Information Security and Quality Management Systems, ISO 27001 and 9001 qualifications, ensuring continuous improvement in process and service delivery and a commitment to information security. For a year, Sarah lived abroad and was involved in supporting the sales team on the implementation front, gaining valuable knowledge and understanding of the banking and insurance markets.
Sarah completed her Bachelor of Social Science in Political Science from the University of Cape Town, which got her into the industry as a political risk analyst. She subsequently enrolled in the Accelerated Directorship Programme (ADP) and joined the Institute of Directors (IoD).
Sarah Spolander is the Director of Operations in Cape Town, South Africa. She has 18 years of proven experience in the crisis management and assistance industry with a 13-year focus on building an operations center and leading multidisciplinary teams, including intelligence analysts, security, customer services, and IT.
Ms. Spolander’s core competencies include building highly motivated and resilient teams to service clients requiring intelligence, crisis management, travel management, and security assistance. She successfully implemented the Information Security and Quality Management Systems, ISO 27001 and 9001 qualifications, ensuring continuous improvement in process and service delivery and a commitment to information security. For a year, Sarah lived abroad and was involved in supporting the sales team on the implementation front, gaining valuable knowledge and understanding of the banking and insurance markets.
Sarah completed her Bachelor of Social Science in Political Science from the University of Cape Town, which got her into the industry as a political risk analyst. She subsequently enrolled in the Accelerated Directorship Programme (ADP) and joined the Institute of Directors (IoD).
Hector Roman – Director of Global Response
Mr. Roman oversees the execution of global response operations, including high-risk evacuations, tactical rescue coordination, and crisis management support across complex environments. With over two decades of combined military and civilian experience, he has led operations in Africa, Latin America, and the Middle East, supporting elite U.S. military units and multinational partners.
As a former Senior Enlisted Leader within U.S. Naval Special Operations and Special Operations Command South, Mr. Roman has directed mission planning, threat assessments, and international site evaluations in support of global security and emergency operations. He has also coordinated fixed-wing evacuations as a flight medic, supervised municipal emergency services, and trained allied forces in combat rescue and tactical operations.
Mr. Roman holds degrees in Emergency Medical Services, Fire Science Technology, and Nursing, and is completing his Bachelor of Science in Nursing. He is bilingual in English and Spanish, maintains an active Secret Security Clearance, and brings deep regional expertise in operational environments across multiple continents.
Mr. Roman oversees the execution of global response operations, including high-risk evacuations, tactical rescue coordination, and crisis management support across complex environments. With over two decades of combined military and civilian experience, he has led operations in Africa, Latin America, and the Middle East, supporting elite U.S. military units and multinational partners.
As a former Senior Enlisted Leader within U.S. Naval Special Operations and Special Operations Command South, Mr. Roman has directed mission planning, threat assessments, and international site evaluations in support of global security and emergency operations. He has also coordinated fixed-wing evacuations as a flight medic, supervised municipal emergency services, and trained allied forces in combat rescue and tactical operations.
Mr. Roman holds degrees in Emergency Medical Services, Fire Science Technology, and Nursing, and is completing his Bachelor of Science in Nursing. He is bilingual in English and Spanish, maintains an active Secret Security Clearance, and brings deep regional expertise in operational environments across multiple continents.
Stephanie Kluver – Operations Director - Sunrise, FL
Stephanie Kluver is the Director of Operations in Sunrise, Florida. In close consultation with FocusPoint’s Chief Medical Officer, she is responsible for the execution of all medical intake, triage, case management, and transports globally. Stephanie is well versed in all aspects of air medical transportation, with over 25 years of combined experience in emergency medical services and fixed-wing critical care air ambulance transports.
Stephanie is a native Floridian that began her Emergency Medical Services career in 1993 as an Emergency Medical Technician (EMT) and progressed to a certified Paramedic. She served as a Field Training Officer for new EMTs and paramedics and, in 2004, was awarded Paramedic of the Year for Outstanding Service to the Community.
Ms. Kluver spent a considerable amount of time in the air ambulance sector as a Senior Flight Paramedic for a world-renowned fixed-wing company providing global critical care. In her role as a Senior Flight Paramedic, Stephanie provided education to paramedics, critical care paramedics, registered nurses, respiratory therapists, and doctors in critical care transport. Before joining the FocusPoint team, Ms. Kluver was the Transport Manager for a membership-based company that provided air ambulance evacuation, commercial medical escorts, and repatriation benefits. Stephanie received her Associate Degree in Nursing and is fully bilingual in English and Spanish.
Stephanie Kluver is the Director of Operations in Sunrise, Florida. In close consultation with FocusPoint’s Chief Medical Officer, she is responsible for the execution of all medical intake, triage, case management, and transports globally. Stephanie is well versed in all aspects of air medical transportation, with over 25 years of combined experience in emergency medical services and fixed-wing critical care air ambulance transports.
Stephanie is a native Floridian that began her Emergency Medical Services career in 1993 as an Emergency Medical Technician (EMT) and progressed to a certified Paramedic. She served as a Field Training Officer for new EMTs and paramedics and, in 2004, was awarded Paramedic of the Year for Outstanding Service to the Community.
Ms. Kluver spent a considerable amount of time in the air ambulance sector as a Senior Flight Paramedic for a world-renowned fixed-wing company providing global critical care. In her role as a Senior Flight Paramedic, Stephanie provided education to paramedics, critical care paramedics, registered nurses, respiratory therapists, and doctors in critical care transport. Before joining the FocusPoint team, Ms. Kluver was the Transport Manager for a membership-based company that provided air ambulance evacuation, commercial medical escorts, and repatriation benefits. Stephanie received her Associate Degree in Nursing and is fully bilingual in English and Spanish.
Sarah Spolander – Operations Director - Cape Town, SA
Sarah Spolander is the Director of Operations in Cape Town, South Africa. She has 18 years of proven experience in the crisis management and assistance industry with a 13-year focus on building an operations center and leading multidisciplinary teams, including intelligence analysts, security, customer services, and IT.
Ms. Spolander’s core competencies include building highly motivated and resilient teams to service clients requiring intelligence, crisis management, travel management, and security assistance. She successfully implemented the Information Security and Quality Management Systems, ISO 27001 and 9001 qualifications, ensuring continuous improvement in process and service delivery and a commitment to information security. For a year, Sarah lived abroad and was involved in supporting the sales team on the implementation front, gaining valuable knowledge and understanding of the banking and insurance markets.
Sarah completed her Bachelor of Social Science in Political Science from the University of Cape Town, which got her into the industry as a political risk analyst. She subsequently enrolled in the Accelerated Directorship Programme (ADP) and joined the Institute of Directors (IoD).
Sarah Spolander is the Director of Operations in Cape Town, South Africa. She has 18 years of proven experience in the crisis management and assistance industry with a 13-year focus on building an operations center and leading multidisciplinary teams, including intelligence analysts, security, customer services, and IT.
Ms. Spolander’s core competencies include building highly motivated and resilient teams to service clients requiring intelligence, crisis management, travel management, and security assistance. She successfully implemented the Information Security and Quality Management Systems, ISO 27001 and 9001 qualifications, ensuring continuous improvement in process and service delivery and a commitment to information security. For a year, Sarah lived abroad and was involved in supporting the sales team on the implementation front, gaining valuable knowledge and understanding of the banking and insurance markets.
Sarah completed her Bachelor of Social Science in Political Science from the University of Cape Town, which got her into the industry as a political risk analyst. She subsequently enrolled in the Accelerated Directorship Programme (ADP) and joined the Institute of Directors (IoD).
David Mace – Senior Advisor, Indemnified Solutions
David Mace is a Senior Advisor at FocusPoint International and a Producer at Risko Strategies, LLC. He partners with FocusPoint’s executive team to drive product strategy and place indemnity solutions that align with complex risk finance goals. Previously the Executive Vice President of Product at FocusPoint, David also served as a Producer for Lockton Affinity and the Latitude Risks MGA. Before that, he advised a UK-based Lloyd’s-backed specialty lines facility on U.S. market entry.
With over 20 years in crisis and risk management, David specializes in underwriting and advising on kidnap-for-ransom, international casualty, high-limit accident, and product recall exposures. He began his career at AIG, rising to Zonal Assistant Vice President for the Southwest U.S. He has advised global corporations in energy, food, tech, major nonprofits, and high-net-worth individuals operating in hostile environments.
His regional expertise spans the Americas, Europe, and Africa. David holds a degree in International Politics & Economics from Middlebury College and an International MBA from Thunderbird (ASU), with honors in political science. His studies also included comparative politics at Sciences Po in Paris. He is licensed as a general lines agent, surplus lines broker, reinsurance manager, and CE provider. Fluent in English, Spanish, and French, David’s multi-lingual experience and exposure is leveraged across verticals at FocusPoint to support the placement of fully indemnified, industry-leading travel risk management and emergency assistance services in the direct-to-consumer, B2B and channel distribution ecosystems.
David Mace is a Senior Advisor at FocusPoint International and a Producer at Risko Strategies, LLC. He partners with FocusPoint’s executive team to drive product strategy and place indemnity solutions that align with complex risk finance goals. Previously the Executive Vice President of Product at FocusPoint, David also served as a Producer for Lockton Affinity and the Latitude Risks MGA. Before that, he advised a UK-based Lloyd’s-backed specialty lines facility on U.S. market entry.
With over 20 years in crisis and risk management, David specializes in underwriting and advising on kidnap-for-ransom, international casualty, high-limit accident, and product recall exposures. He began his career at AIG, rising to Zonal Assistant Vice President for the Southwest U.S. He has advised global corporations in energy, food, tech, major nonprofits, and high-net-worth individuals operating in hostile environments.
His regional expertise spans the Americas, Europe, and Africa. David holds a degree in International Politics & Economics from Middlebury College and an International MBA from Thunderbird (ASU), with honors in political science. His studies also included comparative politics at Sciences Po in Paris. He is licensed as a general lines agent, surplus lines broker, reinsurance manager, and CE provider. Fluent in English, Spanish, and French, David’s multi-lingual experience and exposure is leveraged across verticals at FocusPoint to support the placement of fully indemnified, industry-leading travel risk management and emergency assistance services in the direct-to-consumer, B2B and channel distribution ecosystems.
Randy Haight – Senior Advisor
Randy Haight serves as a Senior Advisor to FocusPoint International, providing strategic guidance and subject matter expertise on a project basis following his retirement from full-time service. With a distinguished career spanning over 30 years in law enforcement, federal service, and global security operations, Randy continues to play a key role in supporting FocusPoint’s mission to deliver world-class crisis response solutions.
In his former role as Senior Director of Crisis Response, Randy was instrumental in leading high-risk evacuations and personal protection operations for corporate and private clients around the world. He also managed FocusPoint’s Crisis Assistance Team (CAT), providing rapid-response solutions in complex and hostile environments. His operational experience includes deployments in Pakistan, Afghanistan, Latin America, Europe, and Asia.
Randy’s background includes service as a Police Sergeant in a major California metropolitan police department and as a Supervisory Special Agent with the U.S. Departments of Treasury and Justice. He has supported protective operations alongside the U.S. Secret Service and State Department and has provided security for high-profile individuals globally.
A veteran of the United States Navy, Randy served as a Hospital Corpsman with both Navy and Marine Corps units, concluding his military service with the Naval Security Group. He holds a bachelor’s degree in Liberal Studies and a master’s degree in Strategic Intelligence. He is bilingual in English and Spanish and remains actively involved in search and rescue operations in Northern California.
Randy’s enduring commitment to security, leadership, and operational excellence continues to strengthen FocusPoint’s capabilities and global impact.
Randy Haight serves as a Senior Advisor to FocusPoint International, providing strategic guidance and subject matter expertise on a project basis following his retirement from full-time service. With a distinguished career spanning over 30 years in law enforcement, federal service, and global security operations, Randy continues to play a key role in supporting FocusPoint’s mission to deliver world-class crisis response solutions.
In his former role as Senior Director of Crisis Response, Randy was instrumental in leading high-risk evacuations and personal protection operations for corporate and private clients around the world. He also managed FocusPoint’s Crisis Assistance Team (CAT), providing rapid-response solutions in complex and hostile environments. His operational experience includes deployments in Pakistan, Afghanistan, Latin America, Europe, and Asia.
Randy’s background includes service as a Police Sergeant in a major California metropolitan police department and as a Supervisory Special Agent with the U.S. Departments of Treasury and Justice. He has supported protective operations alongside the U.S. Secret Service and State Department and has provided security for high-profile individuals globally.
A veteran of the United States Navy, Randy served as a Hospital Corpsman with both Navy and Marine Corps units, concluding his military service with the Naval Security Group. He holds a bachelor’s degree in Liberal Studies and a master’s degree in Strategic Intelligence. He is bilingual in English and Spanish and remains actively involved in search and rescue operations in Northern California.
Randy’s enduring commitment to security, leadership, and operational excellence continues to strengthen FocusPoint’s capabilities and global impact.
Stéphane Boisvert – Strategic Partnership Advisor: Telco
Mr. Stéphane Boisvert is a Strategic Partnership Advisor for FocusPoint International, based in Montreal, Canada. Stéphane is a bilingual (French/English) executive with more than 30 years’ leadership experience spanning telecom, cloud computing, and digital transformation. Stéphane has built his career on bridging technological innovation with business outcomes, especially within the telecom ecosystem, where he has led go-to-market growth, SaaS/IaaS platform strategy, and agile/dev-op-driven operating models.
In the telecom sector, Stéphane has successfully navigated complex B2B and operator landscapes: aligning enterprise customers, service providers, and public-sector partners to deliver scalable, next-generation solutions. His expertise includes:
• Designing and deploying cloud ecosystems (SaaS, IaaS) that support telecom service innovation.
• Implementing agile and paired-development methodologies and establishing DevOps organizational structures to accelerate solution delivery.
• Translating advanced technologies (e.g., edge computing, connectivity platforms) into measurable commercial value and differentiated service offerings.
• Building and nurturing relationships across the public and private sectors recognizing that telecom is as much about policy, regulation, and ecosystem alignment as about infrastructure.
• Leading organizations through rapid growth and transformation, with a hands-on focus on talent development, operational discipline, and customer-centric service excellence.
At FocusPoint, Stéphane combines creative strategic thinking with an unwavering commitment to service, constant communication, and results-orientation to position the company’s NTN (Non Terrestrial Network) optimized offerings to MNOs and MVNOs globally. His track record in telecom, cloud, and digital platforms makes him a sought-after leader for providers, technology vendors, and enterprise users alike.
Mr. Stéphane Boisvert is a Strategic Partnership Advisor for FocusPoint International, based in Montreal, Canada. Stéphane is a bilingual (French/English) executive with more than 30 years’ leadership experience spanning telecom, cloud computing, and digital transformation. Stéphane has built his career on bridging technological innovation with business outcomes, especially within the telecom ecosystem, where he has led go-to-market growth, SaaS/IaaS platform strategy, and agile/dev-op-driven operating models.
In the telecom sector, Stéphane has successfully navigated complex B2B and operator landscapes: aligning enterprise customers, service providers, and public-sector partners to deliver scalable, next-generation solutions. His expertise includes:
• Designing and deploying cloud ecosystems (SaaS, IaaS) that support telecom service innovation.
• Implementing agile and paired-development methodologies and establishing DevOps organizational structures to accelerate solution delivery.
• Translating advanced technologies (e.g., edge computing, connectivity platforms) into measurable commercial value and differentiated service offerings.
• Building and nurturing relationships across the public and private sectors recognizing that telecom is as much about policy, regulation, and ecosystem alignment as about infrastructure.
• Leading organizations through rapid growth and transformation, with a hands-on focus on talent development, operational discipline, and customer-centric service excellence.
At FocusPoint, Stéphane combines creative strategic thinking with an unwavering commitment to service, constant communication, and results-orientation to position the company’s NTN (Non Terrestrial Network) optimized offerings to MNOs and MVNOs globally. His track record in telecom, cloud, and digital platforms makes him a sought-after leader for providers, technology vendors, and enterprise users alike.
David Mace – Senior Advisor, Indemnified Solutions
David Mace is a Senior Advisor at FocusPoint International and a Producer at Risko Strategies, LLC. He partners with FocusPoint’s executive team to drive product strategy and place indemnity solutions that align with complex risk finance goals. Previously the Executive Vice President of Product at FocusPoint, David also served as a Producer for Lockton Affinity and the Latitude Risks MGA. Before that, he advised a UK-based Lloyd’s-backed specialty lines facility on U.S. market entry.
With over 20 years in crisis and risk management, David specializes in underwriting and advising on kidnap-for-ransom, international casualty, high-limit accident, and product recall exposures. He began his career at AIG, rising to Zonal Assistant Vice President for the Southwest U.S. He has advised global corporations in energy, food, tech, major nonprofits, and high-net-worth individuals operating in hostile environments.
His regional expertise spans the Americas, Europe, and Africa. David holds a degree in International Politics & Economics from Middlebury College and an International MBA from Thunderbird (ASU), with honors in political science. His studies also included comparative politics at Sciences Po in Paris. He is licensed as a general lines agent, surplus lines broker, reinsurance manager, and CE provider. Fluent in English, Spanish, and French, David’s multi-lingual experience and exposure is leveraged across verticals at FocusPoint to support the placement of fully indemnified, industry-leading travel risk management and emergency assistance services in the direct-to-consumer, B2B and channel distribution ecosystems.
David Mace is a Senior Advisor at FocusPoint International and a Producer at Risko Strategies, LLC. He partners with FocusPoint’s executive team to drive product strategy and place indemnity solutions that align with complex risk finance goals. Previously the Executive Vice President of Product at FocusPoint, David also served as a Producer for Lockton Affinity and the Latitude Risks MGA. Before that, he advised a UK-based Lloyd’s-backed specialty lines facility on U.S. market entry.
With over 20 years in crisis and risk management, David specializes in underwriting and advising on kidnap-for-ransom, international casualty, high-limit accident, and product recall exposures. He began his career at AIG, rising to Zonal Assistant Vice President for the Southwest U.S. He has advised global corporations in energy, food, tech, major nonprofits, and high-net-worth individuals operating in hostile environments.
His regional expertise spans the Americas, Europe, and Africa. David holds a degree in International Politics & Economics from Middlebury College and an International MBA from Thunderbird (ASU), with honors in political science. His studies also included comparative politics at Sciences Po in Paris. He is licensed as a general lines agent, surplus lines broker, reinsurance manager, and CE provider. Fluent in English, Spanish, and French, David’s multi-lingual experience and exposure is leveraged across verticals at FocusPoint to support the placement of fully indemnified, industry-leading travel risk management and emergency assistance services in the direct-to-consumer, B2B and channel distribution ecosystems.
Randy Haight – Senior Advisor
Randy Haight serves as a Senior Advisor to FocusPoint International, providing strategic guidance and subject matter expertise on a project basis following his retirement from full-time service. With a distinguished career spanning over 30 years in law enforcement, federal service, and global security operations, Randy continues to play a key role in supporting FocusPoint’s mission to deliver world-class crisis response solutions.
In his former role as Senior Director of Crisis Response, Randy was instrumental in leading high-risk evacuations and personal protection operations for corporate and private clients around the world. He also managed FocusPoint’s Crisis Assistance Team (CAT), providing rapid-response solutions in complex and hostile environments. His operational experience includes deployments in Pakistan, Afghanistan, Latin America, Europe, and Asia.
Randy’s background includes service as a Police Sergeant in a major California metropolitan police department and as a Supervisory Special Agent with the U.S. Departments of Treasury and Justice. He has supported protective operations alongside the U.S. Secret Service and State Department and has provided security for high-profile individuals globally.
A veteran of the United States Navy, Randy served as a Hospital Corpsman with both Navy and Marine Corps units, concluding his military service with the Naval Security Group. He holds a bachelor’s degree in Liberal Studies and a master’s degree in Strategic Intelligence. He is bilingual in English and Spanish and remains actively involved in search and rescue operations in Northern California.
Randy’s enduring commitment to security, leadership, and operational excellence continues to strengthen FocusPoint’s capabilities and global impact.
Randy Haight serves as a Senior Advisor to FocusPoint International, providing strategic guidance and subject matter expertise on a project basis following his retirement from full-time service. With a distinguished career spanning over 30 years in law enforcement, federal service, and global security operations, Randy continues to play a key role in supporting FocusPoint’s mission to deliver world-class crisis response solutions.
In his former role as Senior Director of Crisis Response, Randy was instrumental in leading high-risk evacuations and personal protection operations for corporate and private clients around the world. He also managed FocusPoint’s Crisis Assistance Team (CAT), providing rapid-response solutions in complex and hostile environments. His operational experience includes deployments in Pakistan, Afghanistan, Latin America, Europe, and Asia.
Randy’s background includes service as a Police Sergeant in a major California metropolitan police department and as a Supervisory Special Agent with the U.S. Departments of Treasury and Justice. He has supported protective operations alongside the U.S. Secret Service and State Department and has provided security for high-profile individuals globally.
A veteran of the United States Navy, Randy served as a Hospital Corpsman with both Navy and Marine Corps units, concluding his military service with the Naval Security Group. He holds a bachelor’s degree in Liberal Studies and a master’s degree in Strategic Intelligence. He is bilingual in English and Spanish and remains actively involved in search and rescue operations in Northern California.
Randy’s enduring commitment to security, leadership, and operational excellence continues to strengthen FocusPoint’s capabilities and global impact.
Stéphane Boisvert – Strategic Partnership Advisor: Telco
Mr. Stéphane Boisvert is a Strategic Partnership Advisor for FocusPoint International, based in Montreal, Canada. Stéphane is a bilingual (French/English) executive with more than 30 years’ leadership experience spanning telecom, cloud computing, and digital transformation. Stéphane has built his career on bridging technological innovation with business outcomes, especially within the telecom ecosystem, where he has led go-to-market growth, SaaS/IaaS platform strategy, and agile/dev-op-driven operating models.
In the telecom sector, Stéphane has successfully navigated complex B2B and operator landscapes: aligning enterprise customers, service providers, and public-sector partners to deliver scalable, next-generation solutions. His expertise includes:
• Designing and deploying cloud ecosystems (SaaS, IaaS) that support telecom service innovation.
• Implementing agile and paired-development methodologies and establishing DevOps organizational structures to accelerate solution delivery.
• Translating advanced technologies (e.g., edge computing, connectivity platforms) into measurable commercial value and differentiated service offerings.
• Building and nurturing relationships across the public and private sectors recognizing that telecom is as much about policy, regulation, and ecosystem alignment as about infrastructure.
• Leading organizations through rapid growth and transformation, with a hands-on focus on talent development, operational discipline, and customer-centric service excellence.
At FocusPoint, Stéphane combines creative strategic thinking with an unwavering commitment to service, constant communication, and results-orientation to position the company’s NTN (Non Terrestrial Network) optimized offerings to MNOs and MVNOs globally. His track record in telecom, cloud, and digital platforms makes him a sought-after leader for providers, technology vendors, and enterprise users alike.
Mr. Stéphane Boisvert is a Strategic Partnership Advisor for FocusPoint International, based in Montreal, Canada. Stéphane is a bilingual (French/English) executive with more than 30 years’ leadership experience spanning telecom, cloud computing, and digital transformation. Stéphane has built his career on bridging technological innovation with business outcomes, especially within the telecom ecosystem, where he has led go-to-market growth, SaaS/IaaS platform strategy, and agile/dev-op-driven operating models.
In the telecom sector, Stéphane has successfully navigated complex B2B and operator landscapes: aligning enterprise customers, service providers, and public-sector partners to deliver scalable, next-generation solutions. His expertise includes:
• Designing and deploying cloud ecosystems (SaaS, IaaS) that support telecom service innovation.
• Implementing agile and paired-development methodologies and establishing DevOps organizational structures to accelerate solution delivery.
• Translating advanced technologies (e.g., edge computing, connectivity platforms) into measurable commercial value and differentiated service offerings.
• Building and nurturing relationships across the public and private sectors recognizing that telecom is as much about policy, regulation, and ecosystem alignment as about infrastructure.
• Leading organizations through rapid growth and transformation, with a hands-on focus on talent development, operational discipline, and customer-centric service excellence.
At FocusPoint, Stéphane combines creative strategic thinking with an unwavering commitment to service, constant communication, and results-orientation to position the company’s NTN (Non Terrestrial Network) optimized offerings to MNOs and MVNOs globally. His track record in telecom, cloud, and digital platforms makes him a sought-after leader for providers, technology vendors, and enterprise users alike.
Team at a Glance
The FocusPoint Team is comprised of industry veteran’s, highly experienced (Tier 1) special operations personnel, critical care medical professionals, academics, intelligence specialists and administrative personnel, all dedicated to and focused on the customer experience. The company’s personnel are organized into the following categories:
The FocusPoint Team is comprised of industry veteran’s, highly experienced (Tier 1) special operations personnel, critical care medical professionals, academics, intelligence specialists and administrative personnel, all dedicated to and focused on the customer experience. The company’s personnel are organized into the following categories:
Medical Assistance
Personnel
- Medical Control Physicians
- Flight Nurses
- Nurse Case Managers
- Operations Support Specialist (OSS) - Paramedics & Medivac Coordinators
Security & Crisis
Assistance Personnel
- Security Consultants
- Crisis Response Operators (CRO)
- Operations Support Specialist (OSS) – Security Assistance
- Operations Support Specialist (OSS) – Intelligence Analyst
Product
Personnel
- Strategic Development
- Digital Marketing
- Product Support Specialist (PSS) – Admin & Claims
- Product Support Specialist (PSS) – Technology & Customer Fulfillment