Travel Risk Management & Specialist Risk Consulting
Our Team

Peter Martin Photo
Peter Martin
Position:Vice Chairman
Experience:International security and risk practitioner, subject matter expert and strategist
Focus:Client experience, strategy and growth for global brands and services
Insight:Leading innovation and development strategies globally
Directly responsible for finance, information technology and global business services.
Education:Harvard Business School Executive Education, New York Institute of Finance, Mergers and Acquisitions, Law and Security
Countries Visited:79
Favorite City:Prague, Czech Republic


Greg Pearson Photo
Greg Pearson
Position:Co-Founder, President & CEO
Experience:Over 30 years of combined military, law enforcement and private industry experience
Focus:The customer experience, financial performance of all business groups, strategic planning, product innovation and revenue growth
Insight:Chief architect of the company’s highly successful travel assistance solution, CAP™
Proven track record of scaling growth-oriented businesses, product innovation and market disruption
Education:Executive Education in Crisis Management and Executive Leadership from Georgetown University’s McDonough School of Business
Countries Visited:84
Favorite City:Rome, Italy


Craig Colburn Photo
Craig Colburn
Position:Co-Founder & COO
Experience:40 years of combined public and private industry experience
Focus:Global operations delivery, customer loyalty, strategic planning and human capital
Insight:Instrumental in restructuring the company’s operations division, dramatically improving instant resource management and operational efficiency
Favorite Quote:‘Integrity is doing the right thing when no one is looking.’
Countries Visited:90
Favorite City:Cape Town, South Africa


James Scally Photo
James Scally
Position:CFO, C.P.A.
Experience:Over 23 years of accounting, financial analysis, and planning
Focus:Oversee all of the organization’s financial affairs
Insight:Ensures the financial controls and treasury policies are strong
Education:Bachelor of Business Administration degree with a concentration in accounting - Kent State University, Executive MBA - with a focus on executive management, finance operations, group dynamics, team leadership, organizational structure and behavior, and international awareness - Baldwin Wallace College
Countries Visited:4
Favorite City:Cleveland, OH


Ryan Hawley Photo
Ryan Hawley
Position:President of Medical Services
Experience:Over 15 years of combined emergency, flight medicine, and private industry experience
Focus:Relentless pursuit of a better patient experience
High level of customer service
Insight:Executive management of the medical program that includes evacuation, repatriation, clinics, and case management
Grown medical services exponentially since joining the company
Education:BSc Nursing - Trent University
Countries Visited:106
Favorite City:Prague, Czech Republic


David Mace Photo
David Mace
Position:Executive Vice President
Experience:Over 15 years in global assurance and risk management advisory. Crisis management insurance underwriting and risk financing, international casualty and special contingency brokerage and preparedness training
Focus:Product design and distribution strategy for end to end duty of care
Insight:Cross marketing of response services and indemnity vehicles. Liaison with insurance underwriters and intermediaries to leverage the value chain in the design and delivery of risk management products and services
Education:BA International Politics & Economics - Middlebury College, International MBA - Thunderbird Graduate School of Business (Pi Sigma Alpha honors)
Countries Visited:37
Favorite City:The one I have yet to visit


Stephen Anderson Photo
Stephen Anderson
Position:SVP Marketing and Corporate Relations
Experience:Over 25 years of marketing and security experience
Focus:The internal and external client experience
Ensure global colleagues have industry education and information for partners and clients
Insight:Assisted with the growth of several brands nationally and internationally for 17 years
Education:Marketing, E-Marketing, Business
Countries Visited:22
Favorite City:Sóller, Mallorca, Spain


Lisa Arredondo Photo
Lisa Arredondo
Position:Director of Strategic Development
Experience:Over 20 years of business and client development
Focus:The client experience and engagement, strategic planning, risk mitigation. Strives for holistic solutions to meet client needs and growth.
Insight:Volunteers with multiple organizations that focus on growth through sport
Education:Simmons College MBA
Bridgewater State University BS
Countries Visited:36
Favorite City:Moorea, French Polynesia


Tanya McCuen Photo
Tanya McCuen
Position:Director Travel Vertical
Experience:Over 20 years of project management and leadership experience within global and technology-driven industries
Focus:Building innovative risk management solutions
Strategic development and account management for business and leisure travelers, international assignees and expatriates
Insight:Extensive experience providing strategic results to multinational clients focused on duty of care with the proven ability to deliver innovative solutions that fully satisfy corporate objectives
Education:Business Administration, Management Studies - Conestoga College
Countries Visited:6
Favorite City:Berlin, Germany


Ed Zukowski Photo
Ed Zukowski
Position:VP Talent Management
Experience:Over 30 years of corporate human resources, training and employee development, and operations experience
Focus:Employee engagement. Creating a positive work culture by utilizing best in class HR practices and supporting the company’s key core values
Insight:Formalized several HR programs used throughout the company. Ability to refine HR practices based on the demands of a growing company and changing workforce
Education:Bachelor of Science Degree with an emphasis in Human Resources - Penn State University
Countries Visited:10
Favorite City:Pittsburgh, PA


Randy Haight Photo
Randy Haight
Position:Senior Director – Global Response
Experience:Over 30 years of military, state and federal law enforcement and private industry experience
Focus:Manage and direct personnel involved in crisis response worldwide
Insight:Extensive crisis management and response experience in both the public and private sectors. Developed and executed crisis response plans for the US Government, large companies, and international non-governmental organizations
Education:Bachelor’s Degree (Liberal Studies), Master’s Degree (Strategic Intelligence)
Countries Visited:25
Favorite City:Budapest, Hungary


Leon Sharon Photo
Leon (Lee) Sharon
Position:Senior Director of Special Operations
Experience:Over 50 years of combined military, Department of State and private industry
Focus:Operational and strategic planning focused on both mitigating risk and assuring the client’s welfare
Insight:Director of the Crisis Response Centers - the backbone of our travel assistance solution, CAP™
Education:Extensive military special operations education - Advanced Infantry Officers Course, Police Science, and Criminal Justice - Detroit Academy of Police Science, and the University of Hawaii
Countries Visited:71
Favorite City:Bangkok, Thailand


Michelle Otero Photo
Michelle Otero
Position:Director of Membership Services
Experience:Over 15 years of project management experience in operations, human capital and finance
Focus:The customer experience
Develop, maintain, and strengthen trust with clients and continue to promote a positive membership culture by instilling teamwork and motivating can-do attitudes
Insight:–Instrumental in the development of “anti-piracy” programs for major film studios
Education:Master’s in Negotiation, Conflict Resolution, & Peace Building - California State University of Dominguez Hills, Bachelor’s in Paralegal Studies - University of West Los Angeles
Countries Visited:3
Favorite City:Los Angeles, CA


Jaimee Langerman Photo
Jaimee Langerman
Position:Manager, MEA Operations
Experience:Started as a Research Associate for FocusPoint’s CRC in 2015
Involved in both medical, and non-medical operations in over 25 different countries
Focus:Medical emergency repatriations, asset tracking, crisis consultation and crisis assistance
Education:BA International Studies - University of Stellenbosch, South Africa
BSocSc Honours (Political Sciences) - University of Cape Town
Countries Visited:4
Favorite City:Florianópolis, Brazil


Andre Johnson Photo
Andre Johnson
Position:Research and Analytics
Experience:Over 7 years of combined digital marketing, advertising, research, analytics, and sales experience
Focus:Social and content marketing, strategic brand development, market research, marketing plan development and implementation, and internal auditing.
Insight:Architect of the company’s digital analytics and reporting system, research and analysis.
Education:Bachelor’s Degree, Business Administration and Marketing - York University
Countries Visited:10
Favorite City:Algarve, Portugal