You now have access to the CAP™ Travel Risk Portal (TRP) to view destination-based health, safety and security information throughout the duration of your plan term.
To access the CAP™ portal:
Should an incident occur during travel or if one is believed to have occurred, CAP™ consultants are available 24/7 to accurately and effectively respond to provide immediate assistance.
You will receive, via email, destination-based Travel Alerts to inform you of any events that could affect your travel plans or safety throughout your travel experience.
To view all current travel alerts for your trip:
When possible, we recommend that travellers register their travel plans with their Government Sponsored Safe Traveler Program.
US Travellers
Canadian Travellers
UK Travellers
Australia Travellers
For all other countries, please click here.
Your CAP™ plan provides unlimited on-demand crisis consultation and, subject to your travel insurance terms and conditions or on a fee for a service basis, coordinated in-country assistance and response to the following travel risks:
Disappearance
Kidnap for Ransom
Terrorism
Hi-Jack
Violent Crime
Blackmail/Extortion
Wrongful Detention
Natural Disasters
Political Threat
Pandemic
Should a medical mishap involving illness or injury occur during a period of travel, CAP™ Medical offers, subject to the terms, conditions, benefits and exclusions of your insurance policy, or an a fee for a service basis, the most comprehensive travel assistance solution. Benefits include:
Emergency Relocation
Advance Emergency Transportation Payment
Medical Repatriation to a Home Hospital of Choice
Transport Escort
Advance Emergency Medical Expenses
Return of Dependent Children
Translation Services
Coordination of Medical Payments
Medical Case Monitoring
Emergency Message Relay
Cash Advance
Medical and Dental Referrals
Visit of a Family Member or Friend
Repatriation of Mortal Remains
If you need to make any modifications to your plan service please contact guard.me International Insurance.
To access the CAP™ Travel Risk Portal click here.
To review the Rules and Regulations of your CAP™ membership click here.