You now have access to the CAP™ Travel Risk Portal (TRP) to view destination-based health, safety and security information throughout the duration of your plan term.
To access the CAP™ portal:
Should an incident occur during travel or if one is believed to have occurred, CAP™ consultants are available 24/7 to accurately and effectively respond to provide immediate assistance.
You will receive, via email, destination-based Travel Alerts to inform you of any events that could affect your travel plans or safety throughout your travel experience.
To view all current travel alerts for your trip:
Your CAP™ plan provides unlimited on-demand crisis consultation and, subject to your travel insurance terms and conditions or on a fee for a service basis, coordinated in-country assistance and response to the following travel risks:
Kidnap for Ransom
Should a medical mishap involving illness or injury occur during a period of travel, CAP™ Medical offers, subject to the terms, conditions, benefits and exclusions of your insurance policy, or an a fee for a service basis, the most comprehensive travel assistance solution. Benefits include:
Advance Emergency Transportation Payment
Medical Repatriation to a Home Hospital of Choice
Advance Emergency Medical Expenses
Return of Dependent Children
Coordination of Medical Payments
Medical Case Monitoring
Emergency Message Relay
Medical and Dental Referrals
Visit of a Family Member or Friend
Repatriation of Mortal Remains